Data protection declaration
Thank you for your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.
Storage of access data in server log files
You can visit our website without providing any personal information. We only store access data in so-called server log files, such as the name of the requested file, date and time of retrieval, transferred data volume and the requesting provider. These data are evaluated exclusively to ensure trouble-free operation of the site and to improve our offer and do not allow us to draw any conclusions about your person.
Data collection and use for contract processing and when opening a customer account
We collect personal data when you voluntarily provide it to us in connection with your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Which data is collected can be seen from the respective input forms. We use the data provided by you to process contracts and your enquiries. After complete processing of the contract or deletion of your customer account, your data will be blocked for further use and deleted after expiry of the storage periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you below. The deletion of your customer account is possible at any time and can take place either via a message to the contact possibility described below or via a function intended for it in the customer account.
Data transfer for contract fulfilment
For the fulfilment of the contract we pass on your data to the shipping company commissioned with the delivery, as far as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we pass on the payment data collected for the processing of payments to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.
In order to make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your mobile device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal and enable us to recognize your browser on your next visit (persistent cookies). You can set your browser in such a way that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally. If cookies are not accepted, the functionality of our website may be limited.
Use of Google (Universal) Analytics for web analysis
This website uses Google (Universal) Analytics, a web analysis service of Google Inc. (www.google.de). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as "cookies", text files that are stored on your computer. The information generated about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address is reduced prior to transmission within the Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymous IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de
Alternatively to the browser plugin you can use this link: Disable Google Analytics to prevent future collection by Google Analytics on this website. An opt-out cookie is stored on your mobile device. If you delete your cookies, you must click the link again.
Reminder by e-mail
If you have given us your explicit consent to this during or after your order by activating an appropriate checkbox or clicking a button provided for this purpose, we will use your e-mail address for the reminder to submit an evaluation of your order via the evaluation system used by us. This consent can be revoked at any time by sending a message to the contact option described below.
Right to information and contact possibility
You have a right to free information about your personal data stored by us and, if necessary, a right to correction, blocking or deletion of this data. If you have any questions regarding the collection, processing or use of your personal data, information, correction, blocking or deletion of data or revocation of any consent given or objection to a specific use of data, please contact us:
Treppen und Geländerstudio Graber
responsible for: Ballettstangenladen
Am Leutewitzer Park 9
01157 Dresden, Germany
Phone: 0351 4215281